eero Software Security Updates

The security of your device is our top priority. We’ll support your eero devices with guaranteed software security updates until at least five years from when you bought them new on eero.com or Amazon.com (or until the date stated below if later). If you got your eero devices somewhere else, we’ll support it with software security updates until at least the date stated below. After that time, we strive to provide software security updates for as long as we can (subject to technical and other limitations). Please note this is not a guarantee as to how long your eero device will last. More information about your eero device and its applicable warranty can be found in our official policies.

When software security updates end, your eero device will still work and can still provide wifi.

The table below shows software security update periods for eero devices that are currently available for purchase on eero.com and Amazon.com.


Device

Software Security Updates at Least Through

eero Pro

March 12, 2030

eero Beacon

March 12, 2030

eero (2nd Generation)

April 29, 2030

eero Pro 6

July 13, 2030

eero 6

August 31, 2031

eero 6 Extender

August 31, 2031

eero 6+

August 31, 2031

eero Pro 6E

August 31, 2031

eero PoE 6

August 31, 2031

eero PoE Gateway

August 31, 2031

eero Max 7

August 31, 2031

eero Outdoor 7

August 31, 2031

eero 7

August 31, 2031

eero Pro 7

August 31, 2031

eero PoE 7

August 31, 2031

eero Signal

August 31, 2031

eero Telephone Adapter

August 31, 2031


Frequently Asked Questions

An eero-branded workspace featuring a navy blue notebook with the eero logo, an eero pen, black over-ear headset with red cable, a wireless keyboard, and a potted green plant on a light wood desk surface.

Get the support you need

Choose how you'd like to connect: find contact numbers, international support options, or open a ticket.