Setup

Account & App Setup

  • What is the eero App?

    Check the requirements for the eero app, how to download it, and what to do if you're having issues.

  • How do I use my Amazon login with eero?

    Learn how to sign in to the eero app with your Amazon account and access connected home features.

Network Setup

  • How do I set up eero?

    Check what you need for setup and follow the step-by-step process to get your eero network online.

  • Can I use eero with my current ISP or modem?

    Find out if your internet service provider is compatible with eero and what to do if it requires special settings.

Specialty Setup

  • How do I set up PPPoE on my eero network?

    Learn what PPPoE is, whether your ISP requires it, and how to configure it on your eero network.

  • What is a static IP address?

    Find out what a static IP is, whether your ISP requires one, and how to configure it on your eero network.

An eero-branded workspace featuring a navy blue notebook with the eero logo, an eero pen, black over-ear headset with red cable, a wireless keyboard, and a potted green plant on a light wood desk surface.

Get the support you need

Choose how you'd like to connect: find contact numbers, international support options, or open a ticket.