What do I need to set up eero?

To set up eero, you need a compatible mobile device, the eero App, and an active internet connection from your Internet Service Provider (ISP).

Mobile device requirements:

  • iOS device running iOS 15 or later, or Android device running Android 9 or later (tablets included)

  • Bluetooth 4.0 BLE

  • Data connection (cellular or wifi)

Additional requirements:

  • eero App from App Store (iOS) or Google Play (Android)

  • Active internet connection from an ISP

  • Modem or device with an upstream connection to your ISP

  • Local phone number for account activation

Note: You can also sign in using your Amazon Account instead of a phone number.

An eero-branded workspace featuring a navy blue notebook with the eero logo, an eero pen, black over-ear headset with red cable, a wireless keyboard, and a potted green plant on a light wood desk surface.

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