AI-powered functionality in eero Insight surfaces key network issues and brings advanced diagnostic intelligence to front-line support agents, resulting in faster resolution for customers and lower cost to serve for ISPs.

Scheduled over-the-air updates: your network updates on your time. You’re deep into movie night, the kids are finally quiet, and the last thing you want is your wifi hiccupping because your router decided now is the perfect time to update. We get it. That’s exactly why we built scheduled over-the-air (OTA) updates—so your eero network gets the latest firmware when it works for you.

At eero, security isn't a feature that we add after the fact – it’s built into our architecture, our development process, and our commitment to continuously improving the eero experience and keeping networks secure without our customers having to lift a finger.

Your eero wifi system is also the gateway for your entire family to the broader internet, which contains all sorts of things—some of which aren’t appropriate for certain family members. Sometimes parents just want to make sure kids don’t spend the whole night awake playing video games or watching YouTube. That’s exactly why we created profiles ten years ago. Profiles let you group devices on your eero network and control which internet services those devices can access—and when they’re allowed to access the internet at all.

We rely on wifi for just about everything—our jobs, streaming, gaming, homework, and staying connected—and so do our kids. They are growing up in a world where nearly every device in our homes is connected to the internet, from tablets and laptops to smart TVs and gaming consoles. Our goal is to make safeguarding your family’s online experience as easy and approachable as everything else we do, giving you the tools and confidence to guide how your family connects.