eero Outdoor 7 Shop Page

FAQs

• How do I install eero Outdoor 7?

  Visit our installation page for detailed installation instructions. eero Outdoor 7 is designed to be mounted on the outside of a building for optimal wifi coverage. It can be powered directly by an AC outlet, using eero’s 30W Outdoor PoE+ power adapter, or a direct PoE+ connection (via Ethernet cable), so it’s important to consider placement and access to a power source before purchasing.

• Do I need power tools to install eero Outdoor 7?

  eero Outdoor 7 must be mounted vertically on a wall or post with the bracket provided. Mounting to wood, fiber cement, or stucco will require drilling for installation, so a professional installer may be needed. A power drill is not needed for vinyl installations, but may be required for a pole installation. Follow the installation guide instructions to help ensure that your eero Outdoor 7’s weatherproof capabilities work properly. To help make installation as simple as possible, eero Outdoor 7 comes with step-by-step instructions, links to video tutorials, and other resources here.

• Can I place my eero Outdoor 7 on a flat surface like a table?

  No, you cannot. eero Outdoor 7 is designed to be mounted vertically on a wall or post with the bracket provided. Not following the installation instructions will void your eero Outdoor 7's Limited Warranty.

• Is it safe to leave it outside year-round?

  Yes. eero Outdoor 7 meets the International Electrotechnical Commission (IEC) standard rating of IP66. This means that eero Outdoor 7 is tested to perform in weather that you won’t want to be in:
  
  Severe storms—eero Outdoor 7 is tested to operate in storm conditions (such as driving rain and 100 mph winds) when mounted as directed in the installation guide.
  
  Cold winters—eero Outdoor 7 is also tested to operate on the coldest days (down to -40°F). Don’t worry about windchill. eero Outdoor 7 doesn’t feel it.
  
  Hot summers—eero Outdoor 7 is tested to operate in direct sun on hot days (over 113°F). In the shade, eero Outdoor 7 will keep working during some of the hottest temperatures on earth, up to 131°F ambient.
  
  Please be aware: Your eero Outdoor 7 is not intended to survive a direct lightning strike. If you live in an area with a lot of lightning, connecting a grounding wire (not included) to the ground stud on eero Outdoor 7 may improve survivability from nearby strikes.

• Do I need to clean eero Outdoor 7?

  It’s not necessary, but you can clean it with a damp cloth if you’d like. Do not expose it to corrosive cleaners.

• Can I add more eero Outdoor 7s to expand my coverage outside?

  Yes. Just like you would expand your indoor network with another eero, you simply need to go through the steps in the app, confirm a strong connection, and then mount the device.