What is Unassigned Device Control?
Control what happens when an unknown device joins your network: automatically block, allow, or notify.
App & Device Management
What is Block & Allow Sites?
Learn how to block or allow specific websites and domains across your eero network or for individual Profiles.
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What is Ad Blocking?
Learn how Ad Blocking works, how to enable it, and what to do if a website or app isn't working as expected.
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Do Profiles work in bridge mode?
Learn why Profiles don't work when your eeros are in bridge mode
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What is Power Saving Schedule?
Learn how Power Saving Schedule automatically reduces your network's power consumption during times you choose.
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How do I share my eero network with guests?
Create a guest wifi network, set a password, and share access with visitors through the eero app.
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What device information can I see with eero?
See connection details, IP addresses, activity status, and security info for every device on your network.
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What are eero Events?
View real-time updates in the eero app about eero connectivity, firmware changes, and device activity.
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How do I transfer network ownership?
Learn how to transfer your eero network ownership to another person using the eero App.
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What is Partner Account Linking?
Connect your eero network to third-party partner apps through secure account linking.
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How do I delete my network?
Learn how to delete your eero wifi network, which erases all settings and resets your eeros to factory default.
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How do I check my eeroOS version?
Find your current eeroOS version and learn how updates roll out to your network.
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How do I block apps on my eero network?
Restrict access to specific mobile apps for devices on a Profile using eero Plus Block Apps.
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What is eero's Zigbee Smart Home Hub?
Control compatible smart lights, locks, and plugs through Alexa using your eero's built-in Zigbee hub.
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What is the eero Plus Activity Center?
See how many threats, inspections, and content blocks eero Plus handles for your network over time.
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What are Profiles?
Group devices by person, schedule internet pauses, and apply content filters per Profile.
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What is MAC Address Randomization?
Understand why devices randomize their MAC addresses and how it affects your eero network's device list.
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What is eero Multi-Admin?
Invite people to help manage your eero network, from settings and devices to Profiles.
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What is Amazon Frustration-Free Setup?
Connect compatible smart devices to your eero network in just a few steps with Amazon's Frustration-Free Setup.
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What is Amazon Connected Home?
Connect your eero and Amazon accounts to unlock automatic device setup, Alexa controls, and eero Built-in.
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How do I use Network Nicknames?
Label your eero networks with custom names to quickly tell them apart in the app.
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What is Adaptive Ethernet Mode?
Save energy by letting your eero automatically match its WAN port speed to your actual internet plan.
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How do I view or change my network password?
View or update your eero wifi network password in a few taps through the eero app.
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How do I use schedules in Profiles?
Set up automatic internet pauses on a schedule for any Profile.
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How do I turn off Profiles?
Remove individual Profiles from your eero network and reassign their devices.
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How do I manage the eero LED light?
Dim or turn off the LED on any eero in the eero app.
